Enugu Market operates an e-commerce platform made up of a website and mobile app (the “marketplace”). It manages the buying and selling of consumer products and services within specific regions. The platform is supported by technology systems, logistics services, and secure payment solutions to ensure smooth transactions.
These general terms and conditions apply to both buyers and sellers using the marketplace and govern how you use the marketplace and its related services.
By accessing or using our marketplace, you agree to these terms and conditions. If you do not agree with any part of them, please discontinue use.
If you use our marketplace for business or organizational purposes, you confirm that you are authorized to do so, and that these terms apply to both you as an individual and your organization or business entity.
You must be at least 18 years old to register and use our marketplace. By doing so, you confirm that you meet this requirement.
If you register for an account, you agree to:
We reserve the right to suspend, modify, or cancel your account at our discretion. If you have paid for products or services not yet delivered and have not violated the terms, a refund will be provided.
Prices listed on product pages must be clear, accurate, and inclusive of taxes as required by law. Any extra charges such as for delivery or packaging must be clearly disclosed within the product listing.
Products sold through our marketplace must be of satisfactory quality, safe, and match their description.
Returns are not accepted unless specified otherwise.
To initiate a refund, the buyer must contact the Enugu Market Board. Refunds are processed only after an official review and approval by the Board.
Payments must be made in accordance with the Payments Information and Guidelines provided on the marketplace platform.
Enugu Market and its licensors own all copyrights and intellectual property related to the website and its content.
All rights are fully reserved and protected under applicable laws.
The Enugu Market name and logo are exclusive trademarks of the company. Unauthorized use is strictly prohibited and may lead to legal action.
Any third-party trademarks displayed on the platform remain the property of their respective owners. We are not affiliated with or endorsed by these third parties unless explicitly stated.
Last updated: July 2025